Your order can be tracked online 24/7 by logging into your account. Click the "My Account" link at the top of the website to login and view your orders and their current status.
Order Status: Below are the different types of status you might view while your order is being processed.
- Pending - When an order is first placed, it has been recorded by our system, payment has been verified but the order has not been processed to a warehouse for shipment. Orders while in this status can usually be changed or cancelled.
- Processing - This order has been processed through our system and has been sent to one or more warehouses for shipment. As the order has left our immediate system for shipment, a change or cancellation must be requested and must wait for confirmation from the shipping warehouse before completion of the change or a credit can be issued.
- Shipped - This order has been confirmed as leaving the warehouse in one or more packages. Tracking numbers and the shipping company are usually provided. Shipping confirmation and tracking numbers being entered may take 24-48 hours to propagate into system as we deal with over 30 warehouses, not all using the same system.