Home > Contact Customer Service Customer Service Lighting By Gregory’s customer service is available from 9:30 am to 5:30 pm EST. Please fill out the form below and we will respond to your inquiry as soon as possible. We appreciate your business and will get back to you shortly. Order Number Contact Name E-mail Inquiry Type Request Order Status Shipping Outside Continental US Received Defective/Damaged Product Received Broken Glass Request Return Authorization Number Amend Order Cancel Order Other Your Message Please enter the manufacturer name when appropriate to assist the customer service representative.